Terms & Conditions
These Terms govern your relationship with the operator of fcmoon-casino available exclusively at https://fcmoon777-ca.com/ and form a binding agreement between you and the Operator. Effective date: 1 November 2025.
Definitions
OBSERVE: Users need clear meanings for contractual terms. EXPAND: Define common gambling terms and roles. REFLECT: Provide concise, unambiguous definitions for consistent interpretation.
- Operator: Bermuda Triangle Ltd., the company operating fcmoon-casino at https://fcmoon777-ca.com/ under a gaming licence reportedly issued by the Anjouan Gaming Board.
- Website/Platform: The online service at https://fcmoon777-ca.com/ including mobile, apps, and related services.
- User/Player/You: An individual who accesses the Website and/or holds an Account.
- Account: A registered profile opened by a Player to access Services and hold funds/bonuses.
- Services: Online casino games, live dealer games, and ancillary features offered on the Website.
- Bet/Wager: A monetary stake placed on a game outcome via the Platform.
- Bonus/Promotion: Any promotional value (bonus funds, free spins, cashbacks, vouchers) offered subject to specific terms.
- Real-Money Balance: Cleared, withdrawable funds in an Account excluding any bonus balance.
- Bonus Balance: Non-withdrawable promotional funds subject to wagering or other conditions.
- KYC/Verification: Know-Your-Customer checks including identity, age, address, payment method and source-of-funds verification.
- Prohibited Jurisdictions: Any province/territory or country where use of the Services is unlawful or not permitted by the Operator (including Ontario, Canada).
- Obvious Error: A manifest mistake (e.g., incorrect game configuration, payout table or settlement).
Account Registration
OBSERVE: CA players require lawful age verification and accurate data. EXPAND: Align with KYC/AML standards and provincial age thresholds. REFLECT: Set obligations and verification steps to protect Users and the Operator.
- Eligibility and Legal Age: You must be physically located where our Services are permitted and be of legal gambling age in your province/territory of residence: 19+ in most of Canada; 18+ in Alberta, Manitoba, and Quebec. The Services are not offered to residents of Ontario.
- Single Account: One Account per person, household, IP/device. Duplicate accounts may be closed and balances voided per these Terms.
- Registration: Provide accurate name, date of birth, residential address, email and phone. Email verification is required to activate the Account.
- KYC & Ongoing Checks: Before deposits, gameplay, large transactions, or any withdrawal, we may request government-issued ID, address proof, payment method ownership proof, and source-of-funds/source-of-wealth documents. We may conduct sanctions, PEP, fraud, and affordability checks in line with AML/CFT best practices.
- Security: Keep credentials confidential. You are responsible for activity under your Account unless we fail to apply reasonable security. Use strong passwords and update them regularly.
- Accuracy & Updates: You must keep your details current and notify us of changes. Material misstatements may lead to suspension or closure.
- Responsible Gambling: You may set deposit/loss/wager limits, time-outs, or request self-exclusion via the Website or support.
Regional Compliance Note: Access from Ontario or any prohibited jurisdiction is not allowed. We may use geo-location and IP checks and will close accounts where access is unlawful.
Betting & Gameplay Rules
OBSERVE: Clear rules reduce disputes. EXPAND: Cover bet acceptance, errors, and conduct in live environments. REFLECT: Use provider/RNG rules and fair-play standards to govern outcomes.
- Game Rules & RNG: Each game's rules and return-to-player (RTP) are provided by the game studio. RNG-based games determine outcomes randomly. In case of malfunction or disconnection affecting the game engine, all bets and payouts are void and the affected stake may be returned.
- Bet Acceptance: A bet is accepted when it appears in your game history. Minimum/maximum stakes are shown in-game. Once accepted, bets cannot be cancelled or modified.
- Settlements & Obvious Errors: We may void or correct wagers settled due to obvious error (e.g., misconfigured paytable or payline). Corrected settlements reflect the intended configuration.
- Live Casino Conduct: You must not harass, threaten, or insult dealers or players; share personal data; promote third parties; or use offensive content. Breaches may result in chat restrictions, bonus removal, suspension, or closure.
- Fair Play: Prohibited: bots, scripts, VPN/proxy evasion of geo-blocks, collusion, advantage-exploitation of glitches/latency, and multi-accounting.
- Game Availability: Certain titles may be unavailable in Canada or your province due to provider or legal restrictions.
Regional Compliance Note: Provincial rules may restrict certain games. Where a game is not permitted locally, it will not be offered or may be disabled.
Bonus Terms
OBSERVE: Promotions require transparent conditions. EXPAND: Specify activation, wagering, contributions, and prohibited play. REFLECT: Reference dynamic, per-offer terms to avoid conflicts and ensure clarity.
- Offer-Specific Terms Control: Each promotion displays its eligibility, activation steps, wagering requirements, game contribution, maximum convertible winnings, and expiry. Those terms prevail over any general statement here.
- Activation & Expiry: A bonus activates only when you opt in and meet stated criteria. Unused bonuses expire on the timeframe shown in the offer and bonus wallet.
- Wagering & Contributions: Wagers using bonus funds count toward the requirement per the game contribution table shown in the offer. Progressive jackpots and certain table/live games typically do not contribute.
- Bonus Funds & Real Money: Real money is staked before bonus funds unless the offer states otherwise. Withdrawals before completing wagering may forfeit the bonus and associated winnings.
- Prohibited Play: Zero/low-risk betting, hedging, equal stakes on opposite outcomes, collusion, delaying features/free spins for later bonus use, and abuse of game mechanics are prohibited and may void bonuses and winnings.
- Combining Promotions: Unless stated, only one active bonus per Player. Bonuses are non-transferable and may be restricted per household/IP/device.
- Changes & Availability: We may modify or withdraw promotions with notice where required. Where local rules prohibit an offer, it will not be available.
Regional Compliance Note: Promotions are unavailable in prohibited jurisdictions, including Ontario. Always review the offer page and your bonus wallet for Canada-specific conditions.
Payments & Withdrawals
OBSERVE: Payment clarity reduces friction. EXPAND: Cover methods, KYC, limits, fees, timelines, chargebacks, and crypto specifics. REFLECT: Prioritize consumer protection while preventing fraud/AML risks.
- Methods: We may offer cards, e-wallets, bank transfers, prepaid vouchers, and approved cryptocurrencies. Available options depend on location, verification status, and third-party availability; see the cashier.
- Currency: Accounts for Canadian players operate primarily in CAD. If your method settles in another currency, conversion and fees may apply.
- Deposits: Credited upon provider confirmation. We do not charge deposit fees, but your bank/processor may.
- Withdrawals: Subject to completed KYC and security checks. Where possible, withdrawals are returned to the original deposit method. Processing times depend on method and review: e-wallets and crypto are typically faster; bank cards/transfers may take longer due to banking cycles.
- Limits: Minimum/maximum deposit and withdrawal limits appear in the cashier and may vary by method and verification tier. Large withdrawals may be paid in instalments.
- Ownership & Chargebacks: You must use payment methods held in your name. Chargebacks, payment disputes, or suspected fraud may result in account suspension, recovery of costs, and reporting to relevant entities.
- Crypto Notice: For any cryptocurrency method, network fees, blockchain confirmations, and market volatility apply. Settlements are based on the rate at the time of processing shown in the cashier/processor.
- Refunds & Reversals: We may refuse refunds of completed and consumed gameplay. If a game is voided due to malfunction, the relevant stake may be returned. Bonus-related refunds are not provided; bonus funds may be forfeited on withdrawal before meeting conditions.
Regional Compliance Note: Financial services are provided via approved processors. Additional AML/CFT checks consistent with Canadian best practices may be applied to protect Users and the Platform.
Limitation of Liability
OBSERVE: Users expect fair outcomes and service continuity. EXPAND: Clarify performance scope, exclusions, and caps consistent with law. REFLECT: Balance consumer protection and operational realities.
- Fairness & Results: Outcomes are determined by the applicable game rules and RNG or live-dealer mechanics supplied by the provider. We will act with reasonable skill and care in providing the Services.
- Service Interruptions: We are not liable for network failures, ISP issues, device incompatibility, or third-party outages beyond our reasonable control. If a session terminates, the game's rules determine the outcome on reconnection or the bet is voided per provider policy.
- No Indirect Damages: To the maximum extent permitted by law, we exclude liability for indirect, incidental, consequential, or punitive damages, including loss of profits or data.
- Cap on Liability: For any settled bet or game round, our maximum aggregate liability is limited to the amount of the bet/wager placed on the disputed event.
- Non-Excludable Rights: Nothing excludes liability that cannot be excluded under applicable law, including statutory consumer rights that may apply to you.
Regional Compliance Note: Where provincial consumer laws provide mandatory protections, those protections prevail to the extent of any conflict.
Intellectual Property Rights
OBSERVE: IP clarity protects content and software. EXPAND: License use while restricting unauthorized exploitation. REFLECT: Provide enforceable, user-friendly prohibitions.
- Ownership: All content, software, trademarks, designs, text, images, audio/video, and code on the Website are owned by the Operator or its licensors and are protected by copyright and other intellectual property laws.
- Limited Licence: We grant you a personal, non-exclusive, non-transferable, revocable licence to access and use the Services for private entertainment only.
- Prohibitions: You may not copy, modify, distribute, sell, rent, reverse engineer, decompile, or create derivative works from the Website or its content, nor use data mining, scraping, or automated tools without our prior written consent.
- Third-Party IP: Game provider names and marks are the property of their respective owners and used under licence.
Privacy & Data Protection
OBSERVE: Users need transparency on data use. EXPAND: Reference a dedicated policy and cross-border transfers. REFLECT: Keep terms concise and deflect specifics to the Privacy Policy.
- Our collection and processing of your personal data are governed by our Privacy Policy available on the Website. It explains what data we collect, the legal bases, retention, profiling/fraud checks, and your rights.
- We may process and store data outside Canada using appropriate safeguards, and we apply industry-standard security controls.
- By using the Services, you acknowledge the Privacy Policy and consent to cookies and similar technologies as described there.
Changes to Terms
OBSERVE: Terms evolve over time. EXPAND: Provide notification methods and user choices. REFLECT: Ensure an effective, transparent update process.
- Updates: We may amend these Terms when necessary (e.g., legal, product, or security reasons).
- Notice: Material changes will be communicated via Website banner/notice and, where appropriate, by email to your registered address before the effective date.
- Acceptance: Continued use after the effective date constitutes acceptance. If you disagree, you must stop using the Services and may request Account closure and withdrawal of eligible real-money funds.
Termination & Suspension
OBSERVE: Grounds and process must be predictable. EXPAND: Include user-initiated closure, AML/fraud, RG tools, and refunds. REFLECT: Protect Players while meeting regulatory duties.
- By You: You may request Account closure at any time. We will return your real-money balance (subject to KYC and applicable fees by payment providers). Bonus balances are forfeited on closure.
- By Us: We may suspend or close your Account for reasons including but not limited to: underage use; residence or access from prohibited jurisdictions (including Ontario); failed KYC; fraud, collusion, chargebacks; responsible gambling concerns; breach of these Terms; or legal/regulatory requirements.
- Process: We will notify you using your registered contact details where lawful and practicable, stating the reason and available next steps. We may retain funds while investigating.
- Confiscation: Funds derived from fraud, abuse, or prohibited play may be voided or confiscated, and we may recover losses and costs.
- Self-Exclusion: Upon self-exclusion, access is blocked for the selected period, and promotional communications cease. Early re-opening is not permitted.
Governing Law & Jurisdiction
OBSERVE: Offshore operations require clear governing law and dispute paths. EXPAND: Provide arbitration with consumer carve-outs for CA. REFLECT: Ensure enforceability while respecting provincial constraints.
- Governing Law: These Terms and your use of the Services are governed by the laws of Anjouan (Union of the Comoros), without regard to conflict-of-law rules.
- Dispute Resolution: Except where prohibited by applicable provincial consumer law, any dispute shall be resolved by final and binding arbitration administered by a recognized arbitral institution. The seat of arbitration shall be Anjouan, and proceedings may be conducted remotely.
- Consumer Carve-Out: If a mandatory provision of your provincial/territorial law renders the arbitration clause unenforceable (e.g., certain consumer protections), you may bring a claim before the competent court having jurisdiction. In such cases, the courts of Anjouan shall have non-exclusive jurisdiction, without limiting any mandatory venue rights you may have.
- Informal Resolution First: Please contact support to attempt informal resolution before commencing formal proceedings.
Regional Compliance Note: Nothing in this section limits statutory rights that cannot be waived under Canadian law.
Contact Information
OBSERVE: Users need reliable contact channels. EXPAND: Provide all known methods and disclose missing data. REFLECT: Ensure traceability and update paths.
- Official Website (Canada): https://fcmoon777-ca.com/
- Customer Support: Live chat and help center available on the Website. If chat is unavailable, use the on-site support form where provided.
- Email: Not specified as of October-November 2025. Please use the on-site support channels for assistance.
- Phone: Not specified.
- Mailing/Legal Address: Not specified. Formal legal notices may be submitted via the Website's support channel pending publication of a designated address.
- Operator: Bermuda Triangle Ltd. (licence reportedly issued by the Anjouan Gaming Board; licence details currently not publicly verifiable-please check the Website for updates or contact support for verification).
Regional Compliance Note: Services are not offered to residents of Ontario. If you are unsure whether you can lawfully use our Services, you must seek advice and refrain from using the Website until confirmed lawful in your location.